RMA Management

UA Business Software gives you complete control and tracking of returned merchandise through the RMA Management module.  You are provided all of tools necessary to process returned product for refund, replacement, or repair during the product's warranty period.  The RMA module also processes returns to vendors (RTV).  You can apply restocking fees on returned goods.  Returned goods are automatically received into quality control for inspection upon return.  Credit memos can be created directly from the RMA modules for customer returns.  Debit memos can be created directly from the RMA module for Vendor returns.  The original sales order line can be imported into the RMA document to assist the User creating the RMA Document as well as purchase order lines for vendor returns.  You classify the types of RMA for management reporting and product quality.  When entering a RMA the system automatically checks for warranty information.  The system will report the warranty status during the creation of the RMA.

Features

RMA Exchange Types
RMA Repair Types
RMA Return Reasons
RMA Return Types
Customer RMA Maintenance
Vendor RMA Maintenance
Import Sales Order lines into Customer RMA Document
Import Purchase Order Lines into Vendor RMA Document
Create AR Credit Memo for Customer Returns
Create AP Debit Memo for Vendor Returns

Reports

RMA Document
RMA Receipt Document
RTV Shipment Document
Material Under Warranty
Customer RMA History 
Vendor RMA History